Privacy Policy
EXPLOTACIONES LO ACEZ, S.L. is committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal data and what rights and options you have in this regard. Please also consult our Cookies Policy, which explains the use of cookies and other web tracking devices through our website.
Who is responsible for the processing of your personal data?
EXPLOTACIONES LO ACEZ, S.L., with Tax Identification Number (N.I.F.) B-53745113, registered office at AVDA PADRE AGUSTINO ÁNGEL ESCAPA, S/N GASOLINERA GALP 03016 ALICANTE/ALACANT – (ALICANTE), telephone number 965-15.98.60 and e-mail: gerencia@parkflyalicante.com, is the data controller for your personal data.
Therefore, we guarantee the security and confidential processing of your data, in accordance with the provisions of the EUROPEAN DATA PROTECTION REGULATION (EU) 679/2016, as well as any other applicable regulations.
For what purposes do we use your personal data?
At EXPLOTACIONES LO ACEZ, S.L. we use your data to the extent permitted by the GDPR, as well as by the applicable legislation in force. In any case, the processing will be carried out for specific, explicit and legitimate purposes and will in no case be processed in a manner incompatible with those purposes. Specifically, the following processing operations will be carried out:
- To respond to your queries, requests or applications.
- To manage the contractual relationship and the provision of the consultation services requested by the client.
- To manage your telephone calls.
- To issue receipts for the services provided in favour of the client.
- For the proper performance of the requested service, the client’s personal data necessary for monitoring his or her progress during the provision of the service will be processed.
- To carry out all administrative, tax and accounting procedures necessary to comply with our contractual commitments and tax and accounting obligations.
- To comply with our legal obligations.
- To analyse and improve our services and communications with you.
- To monitor and evaluate compliance with our policies and rules.
- To manage the sending of information and commercial prospecting by any means, in the case of explicit consent.
What is the legal basis for the processing of your data?
The legal basis for the processing of personal data that we carry out is at all times in compliance with the provisions of Article 6 of the GDPR, as well as Article 8 of Organic Law 3/2018. In cases in which the legal basis for the main purpose of the use of data is not found in any of the above legal bases, the data subject’s consent will be requested for the processing. In cases in which the legal basis for the main purpose of the use of data is not found in any of the above legal bases, the data subject’s consent will be requested for the processing.
How long do we keep your data?
Personal data will be kept for as long as necessary for the provision of the service or as long as the data subject does not withdraw his or her consent. Subsequently, the data will be deleted in accordance with the provisions of data protection regulations, which implies their blocking, being available only at the request of Judges and Courts, the Ombudsman, the Public Prosecutor’s Office or the competent Public Administrations during the limitation period of the actions that may arise and, once this period has elapsed, they will be completely deleted.
With whom do we share your data?
We inform you that the data provided will be communicated to the different suppliers of products and services that are necessary for the execution of the requested processing. Our suppliers are obliged to use the data provided solely and exclusively for the fulfilment of the requested service.
The personal data processed by EXPLOTACIONES LO ACEZ, S.L. to achieve the purposes detailed above may be communicated to the following recipients, depending on the legal basis of the communication:
- Public Administrations in the cases provided for by Law.
- Law Enforcement Agencies.
- Banks and financial entities for the collection of the contracted services.
- Public registers of asset solvency and systems for the prevention of fraud.
What are your rights?
Rights:
In particular, regardless of the purpose or the legal basis under which we process your data, you have the right to:
Right of access: any person has the right to obtain confirmation as to whether or not EXPLOTACIONES LO ACEZ, S.L. is processing personal data concerning them.
Right of rectification: you have the right to access your personal data that we hold and to request its rectification when it is inaccurate.
Right of erasure: when the data collected is no longer necessary for the purpose for which it was collected.
Right to restriction of processing: you may request the restriction of the processing of your data and request that it be kept for the exercise or defence of claims.
Right to data portability: you have the right to obtain the personal data concerning you in a structured, commonly used and machine-readable format and to transmit it to another controller.
Right to withdraw consent: the right to withdraw any consent you have previously given us to handle your personal information. If you withdraw your consent, this will not affect the lawfulness of the use we made of your personal information before you withdrew your consent.
How can you exercise your rights?
EXPLOTACIONES LO ACEZ, S.L. undertakes to respect the confidentiality of your personal data and to guarantee the exercise of your rights. You may exercise them free of charge by writing an e-mail to our address gerencia@parkflyalicante.com simply indicating the reason for your request and the right you wish to exercise, and we inform you that it is essential, according to law, that you provide a copy of your DNI or NIE. We also inform you that, in line with our transparency policy, all rights are available on the website for customers. You are informed that you may also exercise your rights by submitting a complaint to the competent supervisory authority when you have not obtained satisfaction in the exercise of your rights.
